The contract can be revoked by the customer either in writing (e.g. letter, fax, e-mail), or, in the event that the item has been transferred before the expiry of this revocation period, by returning the item within two weeks. It is not necessary to give any reasons for this revocation. The revocation period shall begin to run after receipt of this letter, but in any event no earlier than the goods have been received by the customer (when similar goods are delivered in repeated installments the revocation period does not begin after the first installment has been delivered) and not before Frischmann-Marzipan GmbH carries out the duty to supply information pursuant to Section 312c subs. 2 BGB (German Civil Code) in conjunction with Section 1 subs 1, 2 and 4 BGB-InfoV plus our duties pursuant to Section 312e subs 1 clause1 BGB in conjunction with Section 3 BGB-InfoV. In order to comply with the revocation period it shall be sufficient for the revocation or the item to have been posted within this period.
The revocation shall be addressed to
In case of valid revocation, both parties have to return the received goods or payments as well as any derived benefits (e.g. interest). In case you are unable to return the services or products received in their entirety or at all, or if you can only return them in a deteriorated condition, you have to pay compensation to us accordingly. This does not apply to goods being returned if such deterioration is exclusively due to your inspecting the goods as you would have been able to do in a retail shop. If you use the goods not as you would use your property and don´t do anything to decrease the value of the goods, you can eliminate the risk of replacement upon deterioration.
The consumer is obliged to make return shipment of the thing at our risk, if it can be sent by parcel. The regular costs of return shipment may be imposed by contract on the consumer if the price of the goods to be sent back does not exceed an amount of forty euros or if, where the price is higher, the consumer has not yet rendered consideration or given a part payment, at the date of the revocation unless the goods supplied do not correspond to those ordered. Otherwise the return shipment is at our cost. Items that cannot be shipped in parcels will be picked up at your address. Payments have to be refunded by the customer within 30 days from dispatch of the notice of revocation. The deadline starts with your dispatch of your revocation notice or the item in question; for us it starts with our reception of the same.